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FAQ

Frequently asked questions

Everything you need to know to choose, configure and purchase your Montaña rooftop tent.

Choosing and compatibility

Is the tent compatible with my vehicle?

Montaña tents are compatible with most vehicles. However, you need to check the dynamic roof load and the suitability of the bars installed. If you are unsure, send us your vehicle details and we will assess the most suitable setup.

Check compatibility
What is included in the price and which accessories remain optional?

The price includes VAT, shipping, telescopic ladder, internal LED light, mounting accessories, 7 cm mattress, anti-moisture mat, charging dock and shoe bags. Roof rack bars, internal insulation, solar panel and awning remain optional.

Are roof rack bars included?

No. Roof rack bars are optional because they need to be selected according to the vehicle and required load capacity. If you do not know which system is suitable, use the compatibility check form.

Read the compatibility guide
How is the tent installed?

The tent is secured to crossbars suitable for the required load using the included mounting accessories. Before installation, we recommend checking the specifications of the vehicle and bars and contacting a qualified installer if in doubt.

Can I customise the configuration?

Yes. In the configurator you can choose the model and add the options that best suit your way of travelling. You can also purchase the base configuration directly from each product page.

Open the configurator

Orders and delivery

What are the production and delivery times?

The tents are made to order. Once payment has been confirmed, production and preparation take at least 20 working days. Transit times depend on the destination and are communicated while the order is being processed.

How can I pay?

You can pay by credit card, PayPal or bank transfer. For bank transfers, production starts after the funds have been verified. The payment receipt can be sent to hello@montanaactive.com.

Support and warranty

What warranty is provided?

Montaña provides a one-year commercial warranty on rooftop tents and accessories from the date of purchase/delivery.

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